Refund policy
We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. A Store Credit is issued for all returns that are accepted.
To start a return, you can contact us at rmbfiercebchic@gmail.com. Please note that returns will need to be sent to the following address: [8107 Meadowmoor cove Memphis, TN 38125]
Customer is responsible for shipping label cost.
You can always contact us for any return question at rmbfiercebchic@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rmbfiercebchic@gmail.com.
WHAT IS THE RETURN POLICY FOR B’FIERCE & CHIC ACCESSORIES?
B’fierce & Chic Accessories LLC, is a premier online boutique that values your business. If you are not 100% satisfied with any article of clothing you receive, you are able to make an exchange or request a store credit within 7 days of receiving your order
*Exclusions do apply*
WHAT IS YOUR POLICY ON EXCHANGES?
You may return unworn, unused items within 7 days of the shipment date for an exchange. On the back of your packing slip, note the reason(s) for the exchange, also include name of item, size and color. Items must have all tags attached. Please be aware if you return garments that have cigarette smoke, odors, perfume scent, deodorant or makeup, jewelry or ring snags, etc., the return will not be accepted and it will be sent back to you.